Return & Refund Policy
https://originaleatherjackets.com/ is being operated by REAL LEATHERS JACKET LLC, registered in the United States under EIN: 37-2094895 and Company Registration Number: 2023-001270080.
At originaleatherjackets, your satisfaction is our top priority. We stand behind the quality of every jacket we sell. If you are not fully satisfied with your purchase, please read our return and refund policy carefully.
1. Return Window
You may initiate a return within 30 days of receiving your order. Requests submitted after 30 days may not be eligible for a refund unless pre-approved by our support team.
2. Eligibility Conditions
To be eligible for a return, the item must be:
- Unworn and unused
- In its original condition, free from damage, stains, odors, or alterations
- In the original packaging with all tags and labels still attached
Items that do not meet these conditions will not be accepted for return.
3. Non-Returnable Items
For hygiene and quality assurance reasons, the following are not eligible for return, refund, or exchange:
- Items that have been worn, washed, or altered
- Items with removed tags
- Custom-made or personalized orders
- Final sale items
- Gift cards
4. How to Initiate a Return
To start a return, contact our customer support team by email with your order number and reason for return. Our team will review your request and provide return instructions within 2 business days. Please do not ship items back without prior approval.
5. Refund Process
Once we receive and inspect your returned item, we will notify you by email. If approved, your refund will be issued to your original payment method within 3 business days of inspection. Depending on your bank or card provider, it may take a few additional days to appear in your account.
- No restocking fees apply to eligible returns
- Original shipping cost is non-refundable unless the item was defective or incorrect
6. Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 48 hours of delivery with clear photos of the item and your order details. We will arrange a full replacement or refund at no additional cost to you.
7. Exchanges
If you need a different size or colour, we are happy to help with an exchange. Contact us within 30 days of delivery. Exchanges are subject to stock availability. If the requested item is unavailable, a refund will be issued.
8. Contact for Returns
To initiate a return or exchange, contact us:
https://originaleatherjackets.com/ is being operated by REAL LEATHERS JACKET LLC, registered in the United States under EIN: 37-2094895.
Website Name: OriginaleatherJackets
Company Name: REAL LEATHERS JACKET LLC
Address: 312 W 2ND ST PMB 5196, Casper, WY 82601, United States
E-Mail: info@originaleatherjackets.com
Contact Us: https://originaleatherjackets.com/contact-us/
Phone: +1 (251) 373-2341
Business Number (EIN): 37-2094895
Company Registration Number: 2023-001270080
